Technological advancements have increased product functionalities and complexities. Hence, it became crucial for manufacturers and e-commerce websites to make use of technological innovations to present their products to potential customers.
Product visualisation is one such innovative solution that allows manufacturers to generate 3D-graphic presentations of their products. A product visualizer or product visualising software is employed for the image generation.
There are vast benefits of product visualisation for both businesses and customers. This article will highlight six of those advantages.
It Provides Clear Product Information
Full-text user manuals made by manufacturers have remained the primary source of product information. However, many customers don’t read them properly, thereby risking product damages and the eventual return of the products based on presumed faults.
Product visualisation fills this gap by taking advantage of the natural human preference for visuals to enlighten them on the products’ nature. Knowledge retention is also better achieved with product visualisation as users can recall the manufacturer instructions easily while using the product. This clarity of product information presentation helps to avoid any future issues with product usage.
Allows Full Customisation Features For Customers
There’s a base version of every product, which is the default mode buyers receive upon purchase. Often, there’s no room for the customer to do their add-ons prior to purchasing. Customisation features integrated with the product visualisation process now allow additions to be made to products to suit specific customer tastes. The 3D view enabled by product visualisation makes customer changes visible in real-time.
There are limitless options to what customers can change with these products as long as they can afford the additional costs. The act of purchasing a laptop is an excellent example to demonstrate this concept. Customers can change options like the operating system, antivirus software, hard-disk sizes, screen sizes, colours, and graphics cards. As the changes are made, they are activated in real-time on the product. This ability allows customers to see what their purchase would be like, thanks to product customisation.
It Allows For Visual Interaction
Visualisation is already commonplace in physical showrooms. However, an increase in e-commerce adoption eliminated the ability to visualise products in a real-world situation. However, visualisation technologies such as Augmented Reality (AR) have now allowed customers to place the product within their personal space using an existing image of the area.
Product details, including shape, colour, size, and style, are tailor-fitted into these spaces before the purchase. A few product categories have successfully implemented the use of product visualisation already, namely businesses involved in electronics, interior decoration, and furniture-making.
It Eliminates Disappointment And The Need For Returns
The need to return a delivered product because it didn’t match your expectations is commonplace in the online retail shopping domain. In a situation where the purchase was urgent, plans can be significantly affected because it takes time to return the products and order a replacement. As a result, project plans and their execution can be significantly affected.
In addition, there is also an adverse effect on the psyche of buyers. There’s a condition called ‘buyer’s remorse’ which stems from the lack of satisfaction with the delivered product; the purchaser could feel this condition as a result. But with visualisation, the possibility of being disappointed due to a failed product could be remedied. Thus, details such as materials, colour, quality, and the actual product size will be clarified beforehand. Also, the more complex and bulkier the purchase, the higher its need for proper visualisation.
It Saves Time And Money
Looking for a specific product in physical and online stores takes time as customers can’t quickly figure out the location of the products, style, size, and details. Product visualisation, therefore, saves on purchase time with a prompt generation of tailor-made product images for customers.
The extensive depiction of a product’s features saves you time because you don’t buy what you don’t need. You need not waste time and money returning goods to the seller, too. You simply buy what you need within a much shorter time.
It Improves Customer Experience
Product visualisation creates an immersive and interactive buying experience. You can inspect and scrutinise every detail of your product before you even spend money on it. This feature helps contribute to an assumed sense of ownership, confidence, and clarity on the product to be acquired.
With the realistic rendering of products, customer experience is improved for the better. It ultimately makes you feel satisfied with the item you’re eyeing.
Online retail businesses are now enjoying improved operations with the integration of product visualisation. The benefits of product visualisation have, of course, extended to customers as they now get to ‘play around’ with an item before finalising their purchase.
The presentation of product information has never been more precise, as well. Buyer’s remorse will now become a thing of the past if the exact product shoppers see online will match the one that will be delivered to them. In the process, time and money from both the buyer and the seller’s sides will also be saved when product visualisation is utilised more frequently. Ultimately, the overall customer experience will be unmatched.